Privacy Policy Scope

This website (the “Site”) is owned and operated by The Caros Group Tax Resolution and Divorce Services (“Caros Group,” “we,” “us,” or “our”). Caros Group is committed to protecting your personal information, being transparent about the data we collect, and providing you with meaningful control over how your information is used.

For purposes of this Privacy Policy, “personal information” means information that identifies or can reasonably be used to identify or contact an individual. “Non-personal information” refers to data that does not directly identify an individual.

The purpose of this Privacy Policy is to explain how Caros Group collects, uses, shares, and safeguards personal and non-personal information when you visit our Site or use our products and services (collectively, the “Services”). We encourage you to read this policy carefully to understand your rights and choices.

Why We Collect Information

We collect information in order to:

  • Operate, analyze, and improve our Services

  • Communicate with you regarding tax resolution, financial planning, and related services

  • Fulfill service requests and client engagements

  • Provide a personalized and effective user experience

  • Send educational or marketing communications when you have opted in

  • Comply with legal and regulatory obligations

  • Support advertising and outreach efforts

To achieve these objectives, we may collect and analyze information about who our users are and how they interact with our Services.

Text Communication Policy

Text Messaging Consent

With your explicit consent, Caros Group may send text messages related to our Services, including appointment reminders, case updates, service notifications, responses to inquiries, and promotional communications where permitted.

By providing your phone number and opting in to receive text messages, you agree to the following:

  • Purpose of Text Messages
    Messages may include service-related updates, appointment reminders, responses to inquiries, document requests, and marketing communications that you have opted into receive.

  • Message Frequency
    Message frequency may vary depending on your interaction with our Services.

  • Message & Data Rates
    Standard message and data rates may apply according to your mobile carrier plan.

  • Opt-Out Instructions
    You may opt out of text messages at any time by replying     STOP to any message. After opting out, you may receive a final confirmation message indicating that you will no longer receive SMS communications.

  • Help Instructions
    For assistance, reply     HELP to any text message or contact us directly through the contact information provided on our Site.

  • Consent Records
    We maintain records of SMS consent, including the date, time, and method of consent, in accordance with applicable legal and regulatory requirements.

  • No Purchase Requirement
    Consent to receive SMS messages is     not required as a condition of purchasing any services from Caros Group.

  • Third-Party Messaging Providers
    We may use trusted messaging platforms and service providers to deliver SMS communications on our behalf.

  • No Sale or Sharing of SMS Consent Data
    Mobile phone numbers and SMS consent information     will not be sold, rented, or shared with third parties for marketing purposes. SMS consent data is used solely to deliver the messages you have agreed to receive.

  • Mobile Information Sharing

    Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except messaging service providers necessary to deliver SMS communications.

Information We Collect

Information You Provide Directly

We may collect personal information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Financial or tax-related information relevant to your inquiry

  • Any information submitted through contact forms, consultations, or service engagements

Information Collected Automatically

When you visit our Site or interact with our online content, we may collect non-personal information through technologies such as cookies, web beacons, and similar tools. This information may include:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on the Site

  • Referral sources

We use this information to improve performance, functionality, and user experience. We do not store personal information directly in cookies. Third-party vendors may use cookies to deliver interest-based advertising based on prior visits to this or other websites.

Information from Third-Party Sources

Where permitted by law, we may receive information from third parties such as:

  • Public databases

  • Social media platforms

  • Data aggregators

  • Marketing and analytics partners

Examples may include demographic data, publicly available information, or interest-based data used to better tailor our services and outreach.

How We Use Your Information

Caros Group may use collected information to:

  • Provide and manage our Services

  • Communicate with you regarding your inquiry or engagement

  • Improve website performance and service offerings

  • Send educational or promotional materials (with consent)

  • Process payments or service agreements

  • Support advertising and marketing initiatives

  • Comply with legal obligations

How We Share Information

We do not sell your personal information. We may share information only under the following circumstances:

  • With trusted service providers who perform functions on our behalf (e.g., website hosting, payment processing, marketing support)

  • When required by law or legal process

  • To protect the rights, property, or safety of Caros Group, our clients, or others

  • In connection with a business transaction such as a merger or asset transfer

  • With your explicit consent

  • In aggregated or anonymized form that does not identify you

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security of your data.

Your Choices and Rights

You have the right to:

  • Decline to provide personal information (though this may limit Services)

  • Opt out of promotional emails at any time

  • Disable cookies through your browser settings

  • Opt out of interest-based advertising through recognized industry platforms

  • Request access to or correction of your personal information

To exercise your rights, please contact us using the information below.

Children’s Privacy

Our Services are not intended for children under the age of 18. If you believe a minor has provided personal information without parental consent, please contact us so we can promptly remove it.

Changes to This Policy

Caros Group may update this Privacy Policy periodically. When material changes are made, we will revise the “Last Updated” date on this page. Continued use of the Site constitutes acceptance of the updated policy.

Relationship to Terms of Use

This Privacy Policy is part of and subject to our website’s Terms and Conditions.

Contact Information

If you have questions regarding these terms or our SMS communications, please contact:

Caros Group
Email: [email protected]
Phone: 256-434-1535

Caros Group (Tax Resolvers) is committed to ethical, transparent, and effective tax representation.
You’ll know your options before you make decisions.

7027 Old Maidson Pike, Huntsville, AL 35806

256-434-1535

© Copyright 2026 Caros Group . All rights reserved.